Privacy Policy, Terms of Use and Legal notice
Website piritau.com is operated by Piritau d.o.o., Jelenje 62, 51218 Jelenje, Croatia
Privacy Policy
In accordance with the requirements of European Parliament and Council of the European Union Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation – GDPR), as well as the Act on the Implementation of the General Data Protection Regulation, PIRITAU d.o.o., Jelenje 62, Dražice, OIB: 48487151394 (PIRITAU d.o.o.) respects the privacy of every visitor to our website and hereby provides all information regarding the collection and processing of personal data.
This Privacy Policy applies to data collected through the website www.piritau.com� and to other personal data processing activities carried out by PIRITAU d.o.o.
Data Controller:
PIRITAU d.o.o., Jelenje 62, 51218 Jelenje, Croatia, OIB: 48487151394
Tel: 0911141489
E-mail: info@piritau.com
Personal data collected and processed by the Data Controller, purpose and legal basis of processing, legitimate interest of the Data Controller:
1.) Data collected when sending an inquiry via the website:
first name, last name, e-mail address, company name, and other personal data voluntarily entered by the user in the “message” field; technical data such as IP address, date and time of message submission may also be automatically recorded.
The purpose of collecting the above personal data is to enable potential clients and other website visitors to contact PIRITAU d.o.o. and submit inquiries related to business activities. By voluntarily entering your personal data and checking the box “I agree with the processing of personal data stated in the inquiry in accordance with point 1 of the Privacy Policy”, you consent to the processing of your personal data in accordance with the provisions of this section and give clear consent to the Data Controller for processing your personal data.
You have the right to withdraw your consent for personal data processing at any time. By withdrawing or revoking consent for processing personal data for responding to inquiries, your personal data will no longer be used for that purpose; however, withdrawal or revocation does not affect the lawfulness of processing based on consent before its withdrawal.
Data are stored for a period of five years from the end of the year in which the last communication related to the inquiry took place, based on your explicit consent. Upon withdrawal of consent, your data are deleted, but PIRITAU d.o.o. will no longer be able to process your inquiry.
If during or after resolving your inquiry you enter into a contractual or pre-contractual relationship with the Data Controller, your data will continue to be processed as necessary for contract performance.
2.) Data collected for concluding and performing contracts at the request of the data subject:
a) data required under accounting regulations: first name, last name, address, personal identification number, e-mail, telephone number, VAT ID number, company registration number, bank account number, etc.
b) contact data: first name, last name, e-mail, telephone number, mobile number, business address, delivery address, other contact details (e.g. Microsoft Teams, etc.)
The purpose of collecting personal data is the proper fulfilment of contractual obligations and providing all requested pre-contractual information to potential business partners, customers and suppliers.
3.) Processing of contact data for future business contact and direct marketing activities
Personal data collected under point 2, paragraph b), may also be processed by PIRITAU d.o.o. for the purposes of direct marketing and establishing future business contacts, as a legitimate interest of the Data Controller.
If a business partner or supplier that is a legal entity does not agree with the processing of personal data on this legal basis, they have the right to object to the Data Controller, and following such objection, their personal data will no longer be processed on this legal basis (opt-out).
Method of personal data processing and categories of recipients of personal data:
Personal data are processed in paper and electronic form with the application of all prescribed and appropriate legal, organizational and technical measures for personal data protection. Your data will be processed exclusively by authorized persons and employees of the Data Controller.
Data are protected by at least the following security measures: SSL website protection, backup systems, antivirus, antimalware, administrator access protection, and database access is enabled only via username and password for authorized persons.
Data processed in paper form are stored in locked designated premises, and access to such databases is enabled only by key and only by authorized persons.
The Data Controller adheres to strict security procedures in order to minimize the risk of data destruction, unauthorized disclosure of data, and unauthorized access to your data.
Your data may also be available to our contractual partners, i.e. data processors engaged in IT system maintenance, marketing and IT services, bookkeeping/accounting office, and legal advisors of the Data Controller, exclusively on the basis of personal data processing agreements concluded with the Data Controller.
Retention period of collected and processed personal data:
Data collected when sending inquiries via the website (point 1.) are stored for at least five years from the end of the year in which communication based on the inquiry ceased.
Data processed for concluding and performing contracts with contractual partners (point 2.) are stored for five years from the end of the year in which the contractual relationship was completed, or longer if court proceedings are ongoing or if the limitation period exceeds the stated retention period.
Accounting data (point 3.) are stored in accordance with the provisions of the Croatian Accounting Act and Fiscalization Act.
Rights regarding the collection and processing of personal data:
You are guaranteed the following rights at all times:
Right of access to personal data – You have the right to obtain confirmation from the Data Controller as to whether your personal data are being processed, information on the purpose of processing, categories of processed data, recipients, storage period, and the existence of the right to request rectification, erasure, restriction of processing or objection to processing.
Right to rectification – You have the right to request correction of inaccurate data or completion of incomplete data relating to you.
Right to erasure – You have the right to obtain from the Data Controller the deletion of personal data relating to you under certain conditions, unless retention is prescribed by law.
Right to restriction of processing – You have the right to obtain restriction of processing relating to you under certain conditions.
Right to object to processing – You have the right to object to the processing of your personal data.
Right to data portability – You have the right to transfer your personal data to another Data Controller, and where technically feasible, the transfer shall be carried out by automated means. If technically infeasible, the Data Controller is not obliged to comply with the right to data portability.
Right to lodge a complaint with the supervisory authority: Croatian Personal Data Protection Agency, Martićeva ulica 14, HR - 10 000 Zagreb, Tel. 00385 (0)1 4609-000, Fax. 00385 (0)1 4609-099, E-mail: azop@azop.hr, web: www.azop.hr�.
All the above rights may be exercised at any time in writing to the address of the Data Controller whose contact details are listed in this Privacy Policy. The Data Controller shall respond to your request within 30 days from receipt of the request.
Terms and Conditions B2C
1. INTRODUCTORY PROVISIONS – SCOPE OF APPLICATION
These General Terms and Conditions of Business (hereinafter: GTC) of PIRITAU d.o.o., Jelenje 62, 51218 Dražice, OIB: 48487151394 (hereinafter: Seller) regulate the terms under which the Seller sells and delivers to customers motorized / non-motorized protective pool covers under the name “Coverseal”, intended for personal use.
These GTC form an integral part of all offers, invoices and contracts for the sale and delivery of products and services concluded by the Seller with its customers (natural or legal persons) in the course of carrying out the above-described activity. The Seller shall also publish these GTC, as well as any amendments or supplements thereto, on its website, deliver them to the Customer by e-mail, as well as in any other suitable manner.
By accepting the offer, the Customer also accepts these GTC. The application of any different or other provisions of the Customer by which the rights and obligations governed by these GTC would be regulated in any other way is excluded, unless expressly agreed otherwise or unless special terms and conditions apply to a specific situation.
If a separate written contract or special terms and conditions of business have also been concluded between the Customer and the Seller, and in the event of discrepancies between the provisions of these GTC and the provisions of the separate written contract or special terms and conditions of business, the provisions of the separate written contract or special terms and conditions of business shall apply to the relationship between the parties.
For the purposes of these GTC, the Customer is any natural or legal person who purchases from the Seller, or from another natural or legal person engaged in such activity as its registered business activity, products that are the subject of these GTC and that are intended exclusively for personal use, i.e. for the Customer’s own use, but not for further resale (hereinafter: Customer).
2. SUBJECT MATTER OF THE CONTRACT
The Seller sells, and the Customer purchases, a motorized / non-motorized protective pool cover under the name “Coverseal” (hereinafter: Product). The Product that is the subject of these GTC and of the contract between the parties is individually manufactured according to the measurements, requirements and wishes of each individual Customer.
Installation (mounting) and servicing of the Product shall be carried out by the Seller. No third parties are authorized to perform the installation of the purchased Product, and in the event that third parties are engaged for the installation itself, the Seller’s liability for any defects that may subsequently appear on the Product, as well as the manufacturer’s warranty rights, shall be excluded.
In the request for quotation or at the Seller’s request, the Customer is obliged to provide the Seller with accurate and detailed information on the position, size, site conditions and any other pool parameters necessary for preparing an appropriate offer (it is recommended to provide photographs and/or videos as well).
3. CONCLUSION OF THE CONTRACT
Offers submitted by the Seller on the basis of the data provided by the Customer are not binding upon the Seller, i.e. the mere sending thereof does not create any obligation on the part of the Seller in respect of price, quantity, delivery deadlines, etc., unless expressly agreed otherwise.
The Customer shall be deemed to have accepted the preliminary offer, and the contract between the Seller and the Customer shall be deemed concluded upon payment of an advance in the amount of 10% of the price + VAT, which amount shall subsequently be credited against the purchase price.
After acceptance of the submitted offer, the Seller is obliged to send to the site a specially trained and authorized person for the purpose of carrying out precise measurements and collecting all necessary data.
If, after acceptance of the offer, the site visit and precise measurement, it is established that, due to a difference between the data provided by the Customer and the data collected after measurement by the Seller, there is also a difference in the price of the Product, the Seller reserves the right to correct the offer. Since this is not a new offer, but rather a correction of an already accepted offer, such corrected offer shall be deemed to have been accepted by the Customer already by payment of the advance in the amount of 10% of the price + VAT (hereinafter: Final Offer), which the Customer accepts by accepting these GTC.
After the price correction, the Customer may withdraw from further performance of the concluded contract, but the Seller shall be entitled, as reimbursement for the costs of the site visit and the measurements undertaken, to retain the previously paid advance in the amount of 10% of the price + VAT.
If the Customer withdraws from the performance of the concluded contract for any other reason, the Seller shall be entitled to retain the previously paid advance in the amount of 10% of the price + VAT as cancellation compensation, while any remaining paid portion of the price shall be refunded to the Customer.
If the Customer has paid a further part of the purchase price (40% of the price + VAT according to the Final Offer), and the Seller has already ordered the Product from the manufacturer, the Customer may no longer withdraw from the concluded contract and shall be obliged to fully perform its assumed obligations.
If the Seller withdraws from further performance of the concluded contract, it shall notify the Customer thereof and promptly refund the entire portion of the purchase price paid up to that point, including the paid advance in the amount of 10% of the purchase price + VAT. The Seller shall not withdraw from further performance of the concluded contract without justified reason, but exclusively due to objective circumstances such as, by way of example only, force majeure or other extraordinary external events such as transport delay or interruption, bankruptcy of the manufacturer, withdrawal by the manufacturer, etc., which the Seller could not prevent, avoid or eliminate.
4. PRICE
The Seller sells the Product to the Customer at the prices stated in the Final Offer prepared after the site visit and the measurements taken.
The Seller reserves the right to change prices in accordance with market conditions, due to increases or decreases in prices by its suppliers, changes in laws or secondary legislation, changes in raw material prices or for other justified reasons, as well as in the event of a price correction after the site visit and the measurements taken.
The Seller is not authorized to change prices in an already accepted Final Offer prepared after the site visit and the measurements taken.
The price stated in the Final Offer does not include installation costs. Installation of the Product shall be charged separately at the price that shall be specifically stated in the Final Offer prepared after the site visit and the measurements taken. The Seller reserves the right to change these prices in accordance with market conditions, due to increases or decreases in prices by its suppliers and service providers, changes in laws or secondary legislation, and changes in raw material prices or for other justified reasons, as well as in the event of a correction of the Product price after the site visit and the measurements taken.
The Customer is obliged to pay the agreed price according to the following schedule:
10% of the price + VAT shall be paid on the basis of the preliminary offer prepared according to the data provided by the Customer, within 15 days from the date of receipt thereof. If the determined amount is not paid within 15 days from the date of its receipt, the submitted offer shall cease to be valid;
40% of the price + VAT shall be paid on the basis of the Final Offer prepared after the site visit and the measurements taken, within 15 days from the date of receipt thereof. If the determined amount is not paid within 15 days from the date of its receipt, the Customer shall be deemed to have withdrawn from further performance of the concluded contract, and the Seller shall have the right to retain the paid advance (see Section 3. Conclusion of the Contract);
50% of the price + VAT shall be paid on the basis of the Final Offer prepared after the site visit and the measurements taken, within 8 days from the date of receipt of the invoice for the remaining amount of the purchase price, which the Seller shall issue immediately upon procurement and before delivery and installation of the Product.
If, under the Final Offer prepared after the site visit and the measurements taken, the Customer makes a one-time payment of the entire remaining amount, a 2% discount shall be granted on such amount.
For all payments made on the basis of the submitted offers, the Seller undertakes to issue and deliver an invoice to the Customer in the appropriate form within a short period.
5. DELIVERY DEADLINES
Delivery deadlines depend on the delivery deadlines of the Seller’s suppliers, of which the Customer is aware and to which the Customer agrees. The Seller confirms to the Customer that it shall undertake everything within its power so that delivery and installation of the Product are carried out within a reasonable time from payment of 40% of the price + VAT under the Final Offer prepared after the site visit and the measurements taken.
If delivery and/or installation of the Product should not be possible due to objective circumstances such as, by way of example only, force majeure or other extraordinary external events such as transport delay or interruption, bankruptcy of the manufacturer, etc., which the Seller could not prevent, avoid or eliminate, the Seller shall have the right to terminate the concluded contract and refund the entire portion of the purchase price paid up to that point, including the paid advance in the amount of 10% of the price + VAT.
6. HANDOVER
Handover shall be carried out by photographing and video recording the installed Product and by drawing up a handover record to be signed by the Seller and the Customer.
The Customer undertakes, already upon handover, to inspect the installed Product in the usual manner and to notify the Seller without delay of any visible defects. Should any defect appear after handover of the Product that could not have been observed during an ordinary inspection, the Customer shall notify the Seller thereof without delay.
The Seller shall not be liable for those defects that are the result of mechanical damage to the Product or any part thereof caused by the fault of the Customer or a person engaged by the Customer or a third party, improper use or failure to comply with the instructions for use, mounting, disassembly or maintenance of the Product or any part thereof by an unauthorized person, mechanical, chemical, thermal or other damage caused by environmental effects, adverse weather conditions, fire, accident or other similar causes beyond the Seller’s control, as well as improper maintenance of the Product or replacement of parts of the Product with non-original parts.
Upon delivery of the Product to the Customer, the risk of accidental loss of or damage to the Product shall pass to the Customer. If handover of the Product has not been carried out because the Customer has fallen into delay with payment of the purchase price, the risk of accidental loss of or damage to the Product shall pass to the Customer at the moment when the Customer fell into delay.
7. WARRANTY
The Customer confirms that, at the time of handover of the Product, the conditions from the Warranty Certificate (“Warranty”), as well as the manufacturer’s User Manual (“User Manual”), were shown and explained to the Customer.
The Customer is aware of the fact that, according to the manufacturer’s conditions, the warranty for the installed Product is valid exclusively if, no later than within 1 (one) month from the handover of the Product, the Seller and the Customer have signed the so-called “Receipt, Maintenance and Warranty Form” (hereinafter: RMWF).
Irrespective of the time of signing the RMWF, the Customer confirms that it is aware of the fact that the warranty period for the Product is 5 (five) years, which period begins to run from the date of installation of the Product and its takeover by the Customer. Exceptionally, and in accordance with the manufacturer’s rules, the Customer is aware that if the Product is not installed within 3 (three) months from the moment the Seller took over the Product from the manufacturer, the warranty period begins to run from that date. Those parts that wear out during normal use are covered by warranty only for a period of 1 (one) year.
The Customer shall not be entitled to rights under the warranty in the event of mechanical damage to the Product or any part thereof caused by the fault of the Customer or a person engaged by the Customer or a third party, improper use or failure to comply with the instructions for use, mounting, disassembly or maintenance of the Product or any part thereof by an unauthorized person, mechanical, chemical, thermal or other damage caused by environmental effects, adverse weather conditions, fire, accident or other similar causes beyond the Seller’s control, as well as improper maintenance of the Product or replacement of parts of the Product with non-original parts. Other warranty exclusions are contained in the Warranty Certificate, with which the Customer is acquainted.
8. CONFIDENTIALITY AND PERSONAL DATA PROTECTION
The Customer undertakes to keep confidential and not, without the Seller’s prior written approval, disclose or make available the contents of the offer or the contract, unless such disclosure is necessary pursuant to legal regulations, requirements of public authorities, or for the exercise of the Customer’s statutory rights.
The Seller has informed the Customer about the manner of use and processing of personal data, a copy of which notice forms an integral part of these GTC – the Personal Data Processing Notice.
9. OFFICIAL COMMUNICATION
By accepting these GTC, the Customer confirms that the e-mail address it will use for official communication with the Seller, and to which all offers, invoices and any other documents relevant for the exercise of rights and fulfilment of obligations undertaken under these GTC (Warranty Certificate, User Manual, RMWF, etc.) shall be delivered, is as follows:
The Seller’s e-mail address for official communication with the Customer and for delivery of all offers, invoices and any other documents relevant for the exercise of rights and fulfilment of obligations undertaken under these GTC (Warranty Certificate, User Manual, RMWF, etc.) is:
Delivery of all written communications (inquiries, notices, complaints and data) and other instruments and documents between the Seller and the Customer shall be deemed duly effected if made to the above-stated e-mail addresses of the parties, unless expressly agreed otherwise. All documents signed with a valid electronic signature shall be deemed to have been signed by hand and shall therefore be binding.
10. FINAL PROVISIONS
All amendments or supplements to these GTC must be made in writing and shall produce legal effect from the moment they are signed by both parties to this contractual relationship.
The Customer expressly confirms that it has fully understood the content and meaning of the provisions of these GTC, that all provisions that may have been unclear were explained at its request, that it has no objections to their content, and that they represent its true and serious intention.
Any disputes arising out of their relationship shall be resolved amicably by the Seller and the Customer whenever possible, and if that is not possible, jurisdiction for the resolution of disputes is agreed to lie with the court of competent subject-matter jurisdiction in Rijeka, and the governing law shall be Croatian law.
Terms and Conditions B2B
1. INTRODUCTORY PROVISIONS – SCOPE OF APPLICATION
These General Terms and Conditions of Business (hereinafter: GTC) of PIRITAU d.o.o., Jelenje 62, Jelenje, Republic of Croatia, OIB: 48487151394 (hereinafter: Seller) regulate the conditions under which the Seller sells and delivers motorized / non-motorized protective pool covers under the name “Coverseal” to buyers, intended for further resale.
These GTC form an integral part of all offers, invoices and sales and delivery contracts for products and services concluded by the Seller with its buyers (natural or legal persons) in the course of performing the above-described business activity. The Seller shall publish these GTC, as well as any amendments or supplements thereto, on its website, deliver them to the Buyer by e-mail, and by any other appropriate means.
By accepting the offer, the Buyer also accepts these GTC. The application of different or other Buyer’s provisions regulating rights and obligations governed by these GTC in any other manner is excluded, unless expressly agreed otherwise.
If a separate written agreement has also been concluded between the Buyer and the Seller, and in the event of discrepancies between the provisions of these GTC and the provisions of such separate written agreement, the provisions of the separate written agreement shall apply.
For the purposes of these GTC, the Buyer is any natural or legal person, or any other business entity that, within the scope of its registered activity, purchases from the Seller products covered by these GTC intended for resale to end customers on the market (hereinafter: Buyer).
For the purposes of these GTC, the End Customer is any natural or legal person who purchases from the Seller or from another natural or legal person engaged in such activity as its registered business products covered by these GTC intended for use, i.e. for own use (hereinafter: End Customer).
2. SUBJECT OF THE CONTRACT
The Seller sells, and the Buyer purchases, motorized / non-motorized protective pool covers under the name “Coverseal” (hereinafter: Product), intended for further resale on the market.
The Buyer is authorized to resell, with or without installation included, exclusively within the territory of the Republic of Croatia, namely in the territory for which the Seller has a valid distribution agreement with the manufacturer – the regions of Istria, Kvarner, Lika, Dalmatia and Zagreb, i.e. postal code areas beginning with 53, 52, 51, 47, 42, 40, 39, 23, 22, 21, 20 and 10.
For the avoidance of doubt, in case of uncertainty whether a certain area falls outside the territorial scope in which resale is authorized, the Buyer undertakes to notify the Seller prior to resale and clarify and determine the possibility of such sale with the Seller. Should the Buyer act contrary to this provision, the Seller shall be entitled to notify the manufacturer without delay, and the Buyer shall be liable to the Seller for any damage incurred thereby.
The Buyer agrees that, upon prior notice by the Seller and for the purpose of monitoring compliance with assumed obligations and maintaining quality and standards, an authorized representative of the manufacturer may officially visit the Buyer.
The Product covered by these GTC and the agreement between the parties is manufactured individually according to the measurements, requirements and wishes of each individual End Customer.
Installation of the Product shall be carried out by the Seller.
Exceptionally, if the Buyer purchases more than 5 (five) Products from the Seller, the Buyer may perform installation independently (but not servicing!), exclusively provided that the Buyer has completed professional training for installation and handling of the Product with the Seller or the manufacturer and has obtained an appropriate certificate.
No third parties other than the Seller and the manufacturer are authorized to provide such training, and in case of engaging third parties for training or installation, the Seller’s liability for any defects and manufacturer warranty rights shall be excluded.
If the Buyer wishes to undergo professional training for independent installation, the Buyer undertakes to conclude a separate agreement with the Seller regulating their mutual rights and obligations.
Servicing (maintenance) of the Product shall always be performed exclusively by the Seller.
In a request for quotation or upon Seller’s request, the Buyer must provide accurate and detailed information regarding the position, size, site conditions and any other pool parameters necessary for preparing an appropriate offer (it is recommended to also provide photographs and/or videos of End Customers’ pools).
3. CONCLUSION OF CONTRACT
Offers submitted by the Seller based on data provided by the Buyer are non-binding and do not create any obligation regarding price, quantity, delivery deadlines, etc., unless expressly agreed otherwise.
The Buyer shall be deemed to have accepted the preliminary offer and the contract shall be deemed concluded upon payment of an advance in the amount of 10% of the price + VAT, which amount shall later be included in the purchase price.
After acceptance of the submitted offer, the Seller is obliged to send a specially trained and authorized person to the site for precise measurement and collection of all necessary data.
Exceptionally, if installation is performed by the Buyer, the Buyer is obliged to send a specially trained and authorized person to the site for precise measurement and data collection and submit such data to the Seller for ordering the Product from the manufacturer.
If, after acceptance of the offer and precise measurement, differences between initially submitted and measured data result in a price difference, the Seller reserves the right to correct the offer.
Since this does not constitute a new offer but a correction of the already accepted offer, such corrected offer shall be deemed accepted by the Buyer by payment of the 10% advance + VAT (hereinafter: Final Offer), which the Buyer accepts by accepting these GTC.
After price correction, the Buyer may withdraw from further realization of the contract, but the Seller shall be entitled to retain the advance payment of 10% + VAT.
If the Buyer withdraws for any other reason, the Seller shall retain the advance as cancellation compensation, while any excess paid amount shall be returned.
If the Buyer has already paid an additional 40% + VAT and the Seller has ordered the Product from the manufacturer, the Buyer may no longer withdraw and must fully perform its obligations.
If the Seller withdraws from further realization, the Seller must notify the Buyer and refund all paid amounts including the advance payment.
The Seller shall only withdraw for justified objective reasons such as force majeure, transport interruption, manufacturer bankruptcy, manufacturer withdrawal, etc., which could not be prevented, avoided or removed.
4. PRICE
The Seller sells the Product to the Buyer at prices stated in the Final Offer formed after site visit and measurement.
The Seller reserves the right to change prices in accordance with market conditions, supplier price changes, legislative changes, raw material price changes or other justified reasons, as well as price corrections after measurement.
The Seller may not change prices stated in an already accepted Final Offer.
The price stated in the Final Offer does not include transport, installation, servicing, or professional training costs.
Transport cost: EUR 2,000.00 + VAT
Installation cost shall be separately stated in the Final Offer.
Payment schedule:
10% + VAT upon preliminary offer within 15 days;
40% + VAT upon Final Offer within 15 days;
50% + VAT within 8 days from invoice issuance before delivery and installation.
If the Buyer pays the full remaining amount at once under the Final Offer, a 2% discount shall apply.
Discounts for multiple purchases:
10% discount for 7 Products
15% discount for 14 Products, subject to training and independent installation
20% discount for 21 Products, subject to training and independent installation
The Seller shall issue invoices promptly for all payments made.
5. DELIVERY DEADLINES
Delivery deadlines depend on delivery deadlines of the Seller’s suppliers, which the Buyer acknowledges and accepts.
The Seller confirms that it shall take all measures within its power to ensure delivery and installation within a reasonable time after payment of 40% + VAT under the Final Offer.
If delivery and/or installation becomes impossible due to force majeure, transport interruption, manufacturer bankruptcy, etc., the Seller may terminate the contract and refund all paid amounts including the advance.
6. HANDOVER
If installation is performed by the Seller, handover shall be performed by photographing and filming the installed Product and signing a handover report by Seller, Buyer and End Customer.
If installation is performed by the Buyer, handover occurs upon taking over the Product, photographing and filming installation, and signing a handover report by Buyer and End Customer, which the Buyer must immediately deliver to the Seller.
The Buyer must inspect the Product at handover and notify visible defects immediately.
The Seller is not liable for defects caused by mechanical damage, improper use, unauthorized installation, environmental damage, weather conditions, fire, accidents, improper maintenance or non-original parts.
Risk passes to Buyer upon handover.
7. WARRANTY
The Buyer confirms that warranty conditions and manufacturer’s User Manual were shown and explained at handover.
The Buyer acknowledges that warranty is valid only if within one month of handover the Receipt, Maintenance and Warranty Form (RMWF) is signed by Seller and Buyer.
The Buyer undertakes to obtain End Customer’s signature and immediately deliver the signed document to the Seller.
Warranty period is 5 years, starting from installation and handover.
Exceptionally, if installation does not occur within 3 months from Seller’s takeover from manufacturer, warranty starts from that date.
Consumable parts are covered for 1 year only.
Warranty exclusions apply in cases of improper use, unauthorized intervention, mechanical damage, environmental causes, improper maintenance or non-original parts.
The Buyer undertakes to explain these warranty documents to End Customers.
If Buyer’s breach causes End Customer claims directly against Seller, Buyer shall indemnify Seller for all resulting damage.
8. INTELLECTUAL PROPERTY RIGHTS
The Buyer acknowledges that all intellectual property rights related to the Product (name, logo, patent) belong exclusively to the manufacturer.
The Buyer may not use the manufacturer’s name, logo, patent or other IP rights in advertising or official documents without prior written consent of the Seller.
Violation entitles Seller to notify manufacturer and claim damages.
9. CONFIDENTIALITY AND PERSONAL DATA PROTECTION
Confidential information includes Seller’s business data, know-how, contracts, correspondence, emails, plans, client data, strategies, technical information, methods, systems, inventions and software.
The Buyer undertakes to keep confidential all offers, contracts, invoices and confidential information unless disclosure is legally required.
The Seller has informed the Buyer about personal data processing, with the Personal Data Processing Notice forming an integral part of these GTC.
10. OFFICIAL COMMUNICATION
By accepting these GTC, the Buyer confirms that its official e-mail address for communication with the Seller is:
Seller’s official e-mail addresses:
Delivery of all documents shall be deemed duly effected if sent to the above e-mail addresses.
Documents signed by valid electronic signature shall be deemed handwritten signed and binding.
11. FINAL PROVISIONS
All amendments or supplements to these GTC must be made in writing and produce legal effect when signed by both parties.
The Buyer expressly confirms full understanding of these GTC and that they represent its true and serious intent.
Any disputes shall first be resolved amicably; failing that, jurisdiction is agreed before the competent court in Rijeka, with Croatian law applicable.
Notice
We reserve the right to modify website content without prior notice
Last updated: 23 March 2026
Legal Notice
Piritau d.o.o
Jelenje 62
51218 Jelenje
Croatia
email: info@piritau.com
VAT: HR48487151394
Managing Director: Iva Šarić